or Call Toll Free 1-866-606-3080 Canada/Int. Orders
|Features & Benefits Video
1. What happens if I change bikes and need a different size Wheeldock?
We have a factory exchange program to the original owner. For a charge of
$100 plus shipping, we will
exchange your old unit for any appropriate size. A Return Authorization (RA) is all
that is required. Instructions for obtaining an RA are in the owner's manual.
2. What if I have two different sized front tires but
only want to haul one bike at a time?
Purchase a chock for the bike with the widest tire and a
set of spacers for the narrower tire. When hauling the
narrow tire just zip-tie the spacers into the chock.
3. What makes this stand work?
The device operates
by stepping on the release pedal. This actuates a nitrogen-filled gas
cylinder which causes the shoe to move forward and secure the front
tire. This force will also help push the bike fully into the stand.
4. How long will the nitrogen filled gas spring last?
The gas spring from the factory is rated for 30,000 cycles with not more than 5% loss of force. We
provide a 1-year warranty on the gas spring from the date of purchase.
Additional air springs may be purchased
5. Do I need to bolt the WHEELDOCK to my garage floor?
No, it will work freestanding as long as it is sitting only on its
provided 3 points and not sitting on an obstical which allows it to
pivot. More on this in the
top of page 2.
6. How many sizes are available?
WHEELDOCK currently makes 6 sizes for street bikes and 1 size for
dirt bikes. All of our stands are designed with approximately 1/8" clearance between the tire and
stand. This provides both a good fit and easy access in and out of the stand. Also, the shoe
profile is different for each model. This difference creates 3 points of contact between
the shoe and the tire, 2 points at the widest portion of the tire and 1 on the bottom of the
tire. Sizing information may be obtained by using our search
feature or by downloading our Tire-Sizing Gauge.
7. How do I mount or install my WHEELDOCK in a trailer?
The WHEELDOCK comes with two 1/2" x 2" long stainless steel bolts, a 5/16" T-handle
allen wrench, and special zinc-plated T-Nuts that lock into
the floor from the bottom side. Once installed, the stand can be quickly
removed with the supplied wrench and leaves your floor free of obstructions.
See the owner's manual,
middle of page 2.
8. Why would I need the Optional Quick-Release Transport Bar?
If you plan to install / remove your WHEELDOCK repeatedly and the ears
(or uprights of the Transport Bar) are not in the way in your trailer
this is a very fast, no tools required, secure way to mount your WHEELDOCK
stand. However, we don't recommend using the Transport Bar in Toy Haulers
where the garage is also used as living space. See the owner's manual for
mounting instructions, bottom of page 5.
9. Do I still need to strap my bike down for hauling?
Yes, with 2 straps only at the middle of the bike to stabilize the left to right shake.
See owner's manual with
pictures, page 4.
10. What kind of warranty do you offer?
When purchased from Wheeldock LLC directly we offer a
60-day SATISFACTION GUARANTEE. If for any reason the
Wheeldock wheel chock does not perform to your complete
satisfaction, just return it in the original shipping
container for a REFUND less a $20 restocking fee. Call
our office for instructions on all returns. Also
WHEELDOCK LLC provides to the original owner this
limited lifetime warranty
11. What colors besides gray are available?
At this time we are not able to offer any custom colors.
12. Has Wheeldock performed any safety testing on its stands?
Wheeldock has test loaded
its stands with up to a 1600lb test load applied (2x the weight of a Goldwing) with zero appreciable damage. In other words,
Wheeldock stands are bull strong and tougher than nails!
13. What kind of straps work best?
Wheeldock is now offering specially designed RACHET straps. We have them built to our specifications with 3,500 LB. WEBBING.
We also use a SAFETY HOOK on the anchor end to ensure against accidental detachment in transit and a built-in SOFT TIE to protect the bike's finish on the other end.
See our Accessories page.
14. Are group discounts available?
Group buys are available for select purchases. Please call us at (405) 743-8080 for more information.
15. What are the
physical dimensions of our unit
The overall dimensions are as follows:
11 3/4 inches high
24 inches wide at the front
28 inches long front to back without the trip lever
The trip lever extends another 9 inches for a total of
37 inches including the trip lever.
A - 24 inches wide at the front
B - 11 3/4 inches high
C - 28 inches long front to back without the trip lever
D - 37 inches including the trip lever
E - 9 inches - Trip lever
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